Read or Die.: INTRICT ENTRY 6

QUIZ REVIEWER

Discovering Computers 2007 : A Gateway to Information
Shelly Cashman Series

CHAPTER 14

Enterprise - commonly describes a business or venture of any size.
Enterprise Computing - involves use of computers in networks, such as LANs and WANs.

*Enterprises produce and gather enormous volumes of info regarding costumer, supplier and employee activity.

Functional Units - what consists of an enterprise, includes dept, centers and divisions.

*kung nakinig ka sa discussion ni sir oli. yung relationships ng mga units magegets mo.
check out page 716 for the graph.*

Levels of Users:
Executive Management - strategic decisions

President
Vice President
Chief Executive Officer
Chief Info Officer

Middle Management - tactical decisions

Personnel Manager
Director of public relations
Purchasing Manager

Operational Management - operational decisions

Office Manager
Shop Floor Foreman
Supervisor

Non-Management Employees - on-the-job decisions

Accountant
Engineer
Secretary
Order Entry Clerk

Decentralized approach - exists when depts/divisions maintain their own info system
Centralized approach - exists when companies maintain central computers supported by a central IT dept.

Enterprise Information - info gathered in the ongoing operations of an enterprise-sized organization.

Managers - are responsible for coordinating and controlling an organization's resources by:

Planning - objectives, strategies, tactics
Organizing - money, people, management, structure
Leading - communications, instructions, motivation
Controlling - performance, measurement, corrective action

Managers utilizes a variety of tools and techniques to focus on info that is impt. These tools/techniques includes:

BI or Business Intelligence
BPM or Business Process Management
BPA or Business Process Automation

Information System's Five Components:

Hardware
Software
Data
People
Procedures

Procedures - is an instruction in which a user follows to accomplish an activity.

Functional Units:

Accounting and Finance - responsible for managing business' money.

Two Categories:

Financial System:

budgeting
forecasting
cash management
investment analysis
financial reports

Accounting System:

accounts payable
accounts receivable
sales info
cost accounting
financial reports

w/ their systems:

Human Resources - responsible for recruiting, evaluating, promoting employees and keeping their records.

ERM or Employee Relationship Management system

Engineering or Product Development - responsible for ideas into a product.

CAD or Computer-aided design
CAE or Computer-aided engineering

Manufacturing - responsible for converting raw materials into physical products.

CIM or Computer-integrated Manufacturing
MRP or Material Requirements Planning
MRP II or Material Requirements Planning II

Marketing - responsible for researching markets, advertising products and developing business.

Marketing Information System or Central Repository for Tasks

Sales - responsible for selling the product.

Sales force automation software

Distribution - responsible for delivery of products to costumers.

Distribution Systems
GPS/ Navigation Technologies

Costumer Service - responsible for maintaining a relationship with a costumer.

Costumer Interaction Management Software

Information Technology - responsible for designing, purchasing, implementing, testing and maintaining information systems for the rest of the organization.

General Purpose Information System Categories:

OIS or Office Information Systems
TPS or Transaction Processing System
MIS or Management Information System
DSS or Decision Support System
ES or Expert System

Common Technologies used in enterprises:

Portal - collection of links, content and services presented on a Web Page, guides users to info.
Data Warehouses - huge database that stores and manages the data required to analyze transactions.
EDI or Electronic Data Interchange - set of standards that controls transfer of business data and info among computers.
Extranets - portion of a company's network that allows costumers or suppliers of a company to access parts of an enterprise's internet.
Web Services - includes new set of software technologies that allows businesses to create products and B2B(Business-to-Business) interactions over the internet.
Document Management Systems - allows for storage and management of company's docs.
Workflow - defined process that identifies specific set of steps involved in completing particular project or business process.
Virtual Private Network or VPN - provides secure connection with company's private network server.

E-Commerce - market sectors/business on the web.
E-Retailing - one of the more visible market sectors of e-commerce.
E-Retail/E-tail - occurs when retailers use web to sell products/services.

>Finance - ex online banking, online trading.
>Entertainment/Media - ex music / videos for sale.
>Health - ex up-to-date medical info.
>Travel - ex online booking, shopping bot.

Enterprise Hardware - allows large orgs to manage and store info and data using these devices geared for heavy use, max availability/efficiency. ex:

RAID or Redundant Array of Independent Disks - a more reliable hard disk. Network/Internet Servers often use RAID.

NAS or Network Attached Storage - server that is placed on a network that provides storage attached to it.

SAN or Storage Area Network - high-speed network providing storage for other servers where it is attached.

Enterprise Storage Systems - focuses on the availability, protection, organization and backup of storage in a company

Blade Servers or Ultradense Servers - pack a complete computer server, web server/network on a single card.

Thin Clients - small terminal-like computers that mostly rely on a server for data storage and processing.

Scalability - measure of how well computer system can grow to meet increasing performance demands.
Utility and Grid Computing or On-Demand Computing - allows companies to use the processing power sitting idle in a network located somewhere else in the world.

Interoperability - sharing of information

Backup Procedures: